When we talk about 'we' and 'us', we mean DSM Technoservices Inc, Canada. We are the operator of this website. When we talk about 'you', we mean the person using this website or services of this website or participating in any surveys, questionnaires or quizzes produced by this website.
'Personal data' or 'personal information' is information that directly identifies you, such as your name, email address, phone number and data that could be used, on its own or in combination with other data, to identify you and your requirements.
It is very important to us to protect your personal data and to use it strictly in adherence with applicable privacy and data protection laws.
What information do we collect?
We collect personal data about you when you give it to us or explicitly consent for it to be given to us. This generally occurs when you complete an online form, survey, quiz or questionnaire in which case you have chosen to consent to the collection and subsequent use of your personal data. We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form or take a questionnaires.
How much data we collect depends on the type of service you have expressed an interest in. This information can include: Name, Email Address, Phone Number, Address, Postal Code, Service Requirements.
We will not seek sensitive personal data from you, such as health details or information revealing your religious beliefs or ethnic origin.
Other than listed above, we do not collect financial information relating to you such as bank card details.
You can use our website anonymously, although cookies may be collected. You will not be able to access surveys or questionnaires anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience: your information helps us to better respond to your individual needs
- To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you
- To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs
- To administer a contest, promotion, survey or other site feature: To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
We do not sell, trade, or otherwise transfer to outside parties, which does not include trusted partners and third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. The personal data you provide to us is stored at CRM which has strict security to ensure data protection, integrity and confidentiality. While we do our best to ensure the security of your data, no storage is 100% secure and we cannot guarantee the safety of your data.
Do we use cookies?
We may also use ‘cookies’ on our website to provide a way for the website to recognise you and keep a track of your preferences, and to enable you to contact us directly from the website. Cookies may also be used to optimise website speed for your convenience, to allow you to customize our web pages and so that you do not have to keep filling in your details repeatedly. We may collect information about your IP address and how you used our site.
That data collected by cookies does not usually identify you, but may be combined with other information to identify you. If we identify you using information from cookies, we may use that information to track how you use our website and send you information more specific to your needs, or to invite you to purchase one of our services.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children's Online Privacy Protection Act Compliance
We do not intend to collect the personal data of persons under the age of 13. If you are the guardian of a minor and suspect they may have provided us with their personal information, please contact us and request to have the minor’s personal information destroyed.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our online privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will update the Privacy Policy modification date below. This policy was last modified on 2021-05-22.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
DSM Technoservices Inc.